Privacy Policy

Effective Date: 01/05/2025

At Bee Divine, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use and store your personal information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this policy.

1. Who We Are

Bee Divine is operated by a sole trader based in the United Kingdom.

Business address:
105 Church Hill Street
Burton-on-Trent
DE15 0HT
United Kingdom

Email: [email protected]

2. What Information We Collect

When you visit our website or make a purchase, we may collect the following personal data:

• Your name, email address and contact details
• Billing and shipping addresses
• Payment information (processed securely via third-party providers)
• Order history and purchase details
• IP address and browsing behaviour (via cookies and analytics)

3. How We Use Your Information

We use your data to:

• Process and fulfill your orders
• Communicate with you about your order or account
• Respond to customer service inquiries
• Send you marketing emails (only if you’ve opted in)
• Improve our website and customer experience
• Comply with legal obligations

4. Marketing Communications

You will only receive promotional emails from us if you have given your explicit consent (e.g. by subscribing to our newsletter). You can unsubscribe at any time using the link at the bottom of our emails or by contacting us directly.

5. Cookies & Analytics

Our website uses cookies to improve your browsing experience and collect anonymous usage data.

We may also use tools such as Google Analytics to help us understand how visitors use our website. You can control cookie settings via your browser.

6. Sharing Your Information

We do not sell, rent or share your personal information with third parties for marketing purposes.

We may share your data with trusted service providers who help us operate our business (e.g. payment gateways, delivery couriers, website hosting), but only to the extent necessary to perform their services.

7. Payment Security

All payments are securely processed through trusted third-party providers (such as Stripe or PayPal). We do not store or have access to your full payment details.

8. Your Rights

As a UK or EU resident, you have the right to:

• Access the personal data we hold about you
• Correct or update your information
• Request deletion of your data (unless we are legally required to keep it)
• Withdraw consent for marketing at any time

To make a request, email us at [email protected].

9. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by UK law (e.g. tax or accounting regulations).

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the effective date updated above.

If you have any questions about our Privacy Policy or how your data is handled, please contact us at [email protected].